Synesxi ("we" or "us") is committed to safeguarding the privacy of our users ("you") and managing your data responsibly. This Privacy Policy ("Policy") outlines how we collect, utilize, disclose, and secure your information when you access and interact with our platform (the "Platform").
Strict 18+ Age Requirement: Our Platform is exclusively designed for users aged 18 and above. By accessing or utilizing the Platform, you confirm that you meet this age requirement and agree to provide any necessary verification upon request, such as government-issued identification, to comply with applicable laws and regulations, including Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
Alternative Verification Methods: While we may utilize age verification services in certain circumstances, we recognize the limitations and privacy concerns associated with relying solely on social media logins for age verification. Therefore, we may offer alternative verification methods, such as government-issued identification or partnerships with trusted third-party verification providers, to ensure compliance and user privacy.
Personal Information: This encompasses information that can directly identify you, including your name, email address, and government-issued ID (if required for age verification or compliance purposes). We will only collect and utilize your personal information for the purposes described in this Policy and in accordance with all applicable laws and regulations.
Non-Personal Information: This includes information that cannot be directly used to identify you, such as your device type, operating system, browser type, IP address, browsing activity on the Platform, and usage data (e.g., features used, frequency of use). This information is used to improve the Platform's functionality and personalize your experience.
Information you provide: You directly provide information to us when creating an account, contacting customer support, submitting feedback, or participating in other activities on the Platform.
Information from third parties: We may collect information from third-party sources, such as social media platforms, we may collect limited information from the platform solely for verification and authentication purposes, and will be collected in strict compliance with the social media platform's privacy policies. We do not collect any personal information from third-party sources for marketing or advertising purposes.
Information collected automatically: When you use the Platform, we may automatically collect certain information, such as your IP address, device information, and usage data. We use cookies and similar technologies to gather this information, and you can manage your cookie preferences through your browser settings.
We utilize your information for the following purposes:
Platform Operations and Improvement: To operate, maintain, and enhance the Platform and its functionalities.
Service Provision: To provide you with the requested services and fulfill your specific needs on the Platform.
Personalization: To personalize your experience on the Platform, considering your interests, but only with your explicit consent.
Communication: To communicate with you about the Platform and our services, excluding marketing communications until you explicitly opt-in
Compliance: To comply with legal and regulatory requirements, including age verification, KYC, AML, and other applicable laws and regulations.
We may share your information with the following third parties under strict confidentiality agreements:
Service Providers: Third-party service providers who assist us in operating the Platform, such as cloud storage providers, data analytics providers, and customer support providers. These providers are contractually obligated to uphold the same level of data protection and security as we do.
Regulatory Authorities: We may share your information with regulatory authorities if required by law, KYC, AML, and other compliance purposes.
law, KYC, AML, and other compliance purposes. We will not share your information with business partners for marketing purposes without your explicit opt-in. If we ever share your information with business partners in connection with offering you certain products or services, it will only be with partners who have agreed to comply with our privacy standards and applicable data protection regulations.
You have control over your information and can:
Access and Update: Access, update, or delete your personal information through your account settings. You can also request account deactivation by contacting us.
Regulatory Authorities: We may share your information with regulatory authorities if required by law, KYC, AML, and other compliance purposes.
Cookie Preferences: Manage your cookie preferences through your browser settings.
We employ reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, it is important to understand that no website or internet transmission is absolutely secure, and we cannot guarantee the absolute security of your information. We employ industry-standard security measures and are committed to maintaining appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, use, disclosure, alteration, or destruction of your information.
Your information may be transferred to and processed in countries other than your own, where data protection laws may differ from those in your country. We will take steps to ensure that your information is treated in accordance with this Policy and applicable law, including implementing appropriate safeguards such as standard contractual clauses approved by relevant regulators.
Synesxi does not offer services to countries that prohibit cryptocurrency trading. You are solely responsible for ensuring your compliance with all applicable laws and regulations in your jurisdiction, including those related to cryptocurrency and financial services. This includes, but is not limited to, tax regulations, KYC, AML, and other relevant requirements.
We encourage you to familiarize yourself with the legal and regulatory landscape in your jurisdiction before using our Platform. By accessing or using the Platform, you acknowledge and agree that you are solely responsible for complying with all applicable laws and regulations in your jurisdiction. We reserve the right to suspend or terminate your access to the Platform if we believe you are using it in a manner that violates any applicable laws or regulations.
We may update this Policy from time to time by posting a new version on the Platform. You are advised to review this Policy periodically for any changes. We will make reasonable efforts to notify you of any material changes to this Policy through the Platform or by email.
If you have any questions about this Policy or your privacy rights, please contact us at info@synesxi.com
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